Shipping policy

West Coast Labels Shipping Policy

Effective Date: January 2025

At West Coast Labels, we are dedicated to ensuring that your orders are processed and delivered efficiently. Please review our shipping policy to understand how we handle the shipment of your products.

1. Order Processing:

  • Custom Orders: Production times vary depending on the complexity and volume of your custom label order. We will provide an estimated production timeline when you place your order.
  • Stock Products: Orders for stock items are typically processed within 1-3 business days after payment confirmation.

2. Shipping Methods:
We partner with trusted carriers to deliver your products safely and on time. Shipping methods include:

  • Standard Ground Shipping
  • Expedited Shipping (available upon request)
  • Freight Services for large or bulk orders

3. Shipping Costs:

  • Shipping costs are calculated based on the size, weight, and destination of the order.
  • Customers are responsible for all shipping charges unless otherwise specified in a promotional offer or written agreement.

4. Delivery Timeframes:

  • Delivery times vary depending on the shipping method and destination. We are not responsible for delays caused by carriers, weather conditions, or other factors beyond our control.
  • You will receive a tracking number once your order has been shipped.

5. Shipping Destinations:

  • We currently ship within Canada.
  • For international shipments, additional fees, duties, or customs charges may apply and are the responsibility of the customer.

6. Damaged or Lost Shipments:

  • Please inspect your package upon delivery. If your order arrives damaged, contact us immediately with photos of the damage and the packaging.
  • Claims for lost or damaged shipments must be reported within 5 business days of expected arrival.

7. Address Accuracy:

  • Ensure your shipping address is accurate when placing your order. West Coast Labels is not responsible for delays or lost packages due to incorrect or incomplete addresses.

Contact Us:
If you have any questions about our shipping policy, please contact our Customer Service Team at:
Phone: 1-888-674-4412
Email: info@westcoastlabels.ca
Address: 100 - 2199 Queen Street
Abbotsford, BC, Canada  V2T 6J3

Thank you for choosing West Coast Labels. We are committed to delivering your products with care and efficiency.